Description

Minor

Industry and Service Management – I

(Basics of I & S)

 

F.Y.B.Com. (Management Studies) – Semester II

 

As Per NEP 2020 (w.e.f. the Academic Year 2024-25)

 

Syllabus

 

Module 1 : Basics of Industry Management
(a) Concept of Industry Management, Characteristics of IM, Types, Prose and Cons of Industry Management
(b) Industry Analysis : Framework of Porter’s Five Forces, Industry Life Cycle, Technological Advancement, Government Regulations

Module 2 : Basics of Service Management
(a) Concept of Service and Service Management, Characteristics of Services, Importance of Service Industry
(b) Scope and Classification of Services – Specialised Services, Customer Services and Industrial Services, Reasons for Growth of Service Industry in India